Resource management: create my software or use existing software?
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Estelle Barthes
Content manager
November 9, 2023
7 min
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If there is one category of essential tasks in the proper functioning of your consulting firm, besides client missions, it is those related to Ressource Management.
That's why using a specific tool to manage your resources is a good idea. But what should you choose between existing solutions and the design of your own tool? Discover that with Napta !
The creation of tailor-made software to frame your Ressource Management can be seen as the Holy Grail. At the same time, this option is attractive because it offers you a solution that adapts perfectly to the needs of your IT services company or law firm Consulting. Your team can thus build an entire ecosystem that perfectly matches your workflows and integrating all your tools (ERP, CRM,...) going beyond Staffing.
Your business has Process of Reporting unique or irregular project cycles ? Design your dream solution built specifically to accommodate these nuances! This software option Custom is therefore of obvious interest when compared to a standardized platform that in essence cannot be fully aligned with your particularities.
The direct control over features and updates offer unprecedented agility. If a company needs to comply with new regulations or adapt its services, it can tailor its software without having to wait for an update from the supplier. This degree of autonomy decreases dependency and provides significant flexibility in a rapidly changing business environment.
But isn't it always worth the effort? Is this beautiful picture faithful to the reality of companies that have chosen to develop their own staffing platform?
Do the benefits of a customized tool justify the heavy initial investments and the complexity of integration?
Since you may be working in the technology sector yourself, we will not surprise you by telling you that the development of custom software often leads to considerable expenses and deadlines.
This approach involves the mobilization of qualified engineers, a meticulous scoping phase, followed by the complete development and testing cycle - a costly and time-consuming process.
A significant part of the initial budget of the ESN is therefore burdened, for concrete benefits that may take a long time to appear.
In an ESN, Each update or patch involves hours of engineering work, a cost that existing solutions absorb internally. This results in significant additional costs.
This added complexity diverts the company's attention and human resources away from their strategic goals.
Although it is common for consulting firms to allocate part of their resources to internal projects, these resources would also find their place in the service of your customers and therefore your turnover.
NSEs and consulting firms rarely use a single tool. The use of various platforms can cause integration issues with the software of Ressource Management tailor-made. Some applications may not be compatible with your tailor-made staffing platform., or sync imperfectly with your tool.
It is therefore up to you to be on the lookout for all evolution of the third-party tools used by your team and API (application programming interface or “application programming interface”) associated.
The resource management software already in place makes economies of scale because suppliers offer their solution to numerous companies. This allows you to benefit from advanced features at a reduced cost.
An ESN therefore avoids the heavy initial expenses of internal development.
That's what Napta offers. Our solution of Ressource Management consists of several autonomous modules, each delivering distinct benefits while being complementary. Depending on your needs, you simply choose the appropriate modules (Staffing, project management, Reporting, etc.) and control your budget.
Since integration with third party tools is one of the main values sought by ESNs and consulting firms, staffing software is generally built to be compatible with the main CRM, ERP and other professional tools essential to your Ressource Management.
This compatibility is strengthened as the solution and theappearance of new external software. Thanks to continuous monitoring and regular updates, the resource management software is evolving and becoming compatible with ever more tools and offering new resource management features, reinforced safety standards, etc...
... and all of this is usually included in your software subscription.
But since a tool sometimes does not do everything, turn to a platform dedicated to resource management offers the huge advantage of being able to access their responsible technical support teams At the very least to solve bugs or even to help you adapt your use to your Use Cases accurate.
Opting for an existing resource management solution allows NSEs and consulting firms to refocus their teams on crucial missions such as prospecting, optimizing processes and customer relationships, managing organizational change, etc.
A software of Ressource Management tailor-made offers undeniable advantages, in particular by allowing you to create an ecosystem specific to the company and designed exclusively according to your needs.
But the development of your own tool for Staffing and Ressource Management is both expensive and time consuming. In case of need to be updated or a bug fixed, the responsiveness of developers can be more or less optimal. A custom resource management tool can also present conflicts with other systems (CRM, ERP, etc.) during integration.
On the other hand, Existing resource management software is scalable and affordable. Their prices are more attractive, because the development costs are shared between all the companies that are clients of the solution. As for the updates, they do not require any additional costs and are carried out regularly and all the while providing you with technical assistance when necessary.
And at a time of ultra-rapid technological advance, Existing solutions are flexible enough to adapt to the needs of any business, from small teams to the largest consulting firms, reducing the interest of investing in the development of a tailor-made tool.
See you soon at Napta!
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