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The teams at Bartle have evolved very quickly. So quickly, that it was no longer necessarily possible to continue using the staffing processes in place... That's why Bartle went knocking on the doors of Napta to transform the processes smoothly. Their goals? List data on a single platform in order to streamline staffing, and develop a solution fully adapted to the IS environment. Two challenges that allowed Napta teams to surpass themselves and do wonders!
Founded in 2005, Bartle supports the transformation of businesses by relying on their business and sector expertise, but also and above all on their BCorp commitment. Close to its customers, in less than 20 years the company is present in the largest cities: Paris, Lille, Montpellier and Brussels.
In 2019, their strong growth pushed the Bartle teams to question their staffing process. Faced with this observation, the teams decided to trust Napta's expertise in order to develop an innovative and efficient solution.
Among other things, the group needed an organizational restructuring, in order to make staffing more transparent on the one hand and the employee journey more fluid on the other.
Bartle did not do things by halves, because not one, not two, but four challenges were given to the Napta teams! We had to find an innovative solution, while taking into account the existing IT environment, the 258 projects carried out each year and the skills of the employees... A challenge that can make our heads turn, but which constitutes our daily life at Napta.
The four challenges were as follows: improve staffing management for more fluidity, optimize the centralization of information (everyone must know everything at the same time), have global and individual reports, and improve the NPS of consultants with respect to staffing. It was necessary to combine performance and speed of execution, on an intuitive and global platform.
Napta teams found solutions that were easy to implement to meet each challenge.
The very first was of course to analyze, simplify and standardize the staffing process. Previously, Bartle teams worked on a system composed of an ERP and Excel tables for their staffing. A process leading to a lack of transparency, communication and coordination at all levels.
This new process solved two challenges in one. Managers and staffing managers have built an efficient workflow, thanks to centralized information on a single interface. Now, all the information crucial for staffing (availability, business opportunities, etc.) is displayed and accessible by everyone, in the same place, which makes it easier to anticipate and forecast staffing!
Another of the solutions provided by Napta concerns management and data: thanks to its embedded reports, Napta allowed Bartle's teams to benefit from information that is crucial to the proper management of staffing: overall occupancy rate or per employee, workload monitoring, availability of skills...
Finally, to allow employees to have a voice in the staffing process, Bartle opted for Napta's transparency. No more opacity on the staffing process, the commercial opportunities and the project teams to be created are now accessible by consultants. and by making consultants available, l was the solution to include consultants in the staffing process by allowing them to simply visualize current and future project opportunities. Thanks to a system of “likes”, teams can express their interests in a mission. Everyone wins: employees work on missions that motivate them and the decision-making of staffing managers is facilitated!
As soon as the software was deployed and the map was updated, the results were beyond expectations.
The staffing tool, in particular the centralization of data, brings more agility to its users and opens the way to new opportunities for all employees. Bartle teams more easily anticipate the workload, as well as the skills required for each mission.
The implementation of a tool that makes it possible to combine collaboration with performance! Indeed, staffing managers, managers and employees work on a single platform. It's the end of untimely emails, overloaded Excel files and hallway noises! Instead, something concrete to move the project forward on time.
In addition to easy team management, Bartle has access all year round to detailed reports on each mission. The budget, the skills required, the time taken and many other data are analyzed, in order to optimize the processes of similar missions.
Finally, employees have become real actors in their staffing. Thanks to a system of “likes”, teams can express their interests in a mission. A genuine Game Changer for everyone: employees work on missions that motivate them and the decision-making of staffing managers is facilitated! A feature that makes all the difference and makes Napta staffing software unique in its kind.
With Napta, we can connect with our CRM and have replaced three tools in order to make staffing more fluid and to support consultants in their professional career at Bartle.
1 year later, the Barle teams have changed their habits and are delighted! The Napta tool made it possible to merge three tools (Excel, Competency Mapping, Reporting) into one! All that was needed to increase team productivity.
By simplifying the staffing process, it has become more rigorous... and therefore easier. The Bartle teams are currently well-versed in the software and have absolutely no desire to go back. It doesn't take more to satisfy the Napta teams!
