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Shanel Mouat, resource management expert at Napta, explains the transformation to a value-based model in professional services companies, focusing on innovative pricing strategies and client satisfaction.
Exploration of the limitations of the traditional model and the introduction of new pricing strategies.
How the use of technology can enhance efficiency and client satisfaction?
The importance of investing in specialised skills and employee engagement.
Examples of successful implementation of new pricing models and their impact on client perceptions of value.
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