Data, the backbone of your Resource Management
Agathe Placet
Content manager
June 9, 2023
4 min
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The data is the Motor of Ressource Management. And that's an understatement. First collected and then stored before being made accessible to all stakeholders in your consulting firm or your ESN, the Data What makes it possible to making resource management more reliable. Objective: leave as little space as possible to chance.
When we look at what is the Ressource Management, the centrality of data is becoming obvious.
The practice of plan, schedule, and allocate the resources of your service business (employees, tools and technologies, budget,...) to this or that project or mission, resource management is fundamentally an arbitration case, because because these same AI consultants that you decide to position on a given mission at a given moment could just as well be assigned to another client project.
And no informed arbitration without effective transmission of reliable information!
This article is therefore the ideal opportunity for the Napta teams to come back both to the important data to be collected in your resource management, to the importance of this collection before taking stock of a very concrete use of Data in any resource management process, namely the Reporting.
If you are considering streamlining your resource management, know that this adventure requires you to work on each of the phases of Ressource Management.
It therefore also requires identifying the data to be collected and what data should be transmitted from one stage to one stage to make it a complete resource management system.
Defining the resources available to you is the gateway to your system of Ressource Management.
How many people, with what skills and desires? What tools are available? How many licenses? What budget should be allocated to the realization of the mission? ...
This first step in resource management already consists of a sum of both global and individual data that you must be able to collect.
As your main raw material is the time of your collaborators, it is essential for you to know what percentage of this allocated time was actually allocated to the project.
And this problem does not only concern the time of your consultants, but extends to all your resources.
Your mission here is therefore to systematically have a comparative view between the resources allocated and the resources used to generate profitability, hence the central place of data once again.
There is no need for long eluctations to understand thatno forecast is possible without reliable and evolving data.
Your role during this phase is to be in Anticipation and not in the reactivity to the situations that are imposed on you.
Your management consultants tell you, via your resource management software, a probable extension of the mission?
You are now in a position to anticipate the recruitment of the right number of new employees and with the right skills.
These 3 steps normally allowed you to compose a complete database around the activity of your consulting firm or ESN. From mapping the skills of available employees to the rate of return of the resources assigned to each of the client missions, including future inter-contract periods, nothing escapes you.
But all of this data collection only makes sense thanks to the final stage of Ressource Management What is reporting.
Given the complexity of the mission of managing resources in a service company, use technology to help you in this task of Ressource Management is anything but a luxury.
Whether through the use of a real Staffing software Or an ersatz as maybe Excel with all the limitations that we know from this application, your tool resource management should first allow you to gather all of your planning data (customer needs, employee availability, ongoing projects, ongoing projects, available tools, necessary recruitments and skills gap,...).
But what is the point of collecting so much data if we do not have the capacity to analyze and interpret this information?
Your resource management software should therefore also be your preferred ally to cross-reference this data and help you learn from it and take action, ideally via a comprehensive dashboard that is easy to understand.
What type of reporting is this?
Take the case of Napta customers. They use our reporting features to, of course, manage their budget and therefore the profitability of the company globally as well as per project. The tool therefore allows them to monitor the key indicators, which are the level of turnover, costs, margin...
But the essence of any service activity being employees, our Staffing tool allows its customers to easily visualize the load of teams and collaborators individually.
In 2 words, your tool for Ressource Management should help you anticipate skills shortages and therefore be proactive in your recruitment, or everything you need to offset the current difficulties in finding talent, at a time when 79% of companies in the digital sector are now struggling to recruit new employees (PAC Group Teknowlogy study for Numeum - July 2022).
No data, no Ressource Management.
From identifying available resources to planning them through the analysis and reporting of results, the Data is everywhere (employee data, availability, skills, skills, desires, customer data, the progress of their projects, financial data and indicators,...).
Now it's up to you to choose the right resource management tool, the one that allows you to gather information where it is found (CRM, ERP, ATS,...) and especially to take the the most informed decisions possible.
Do you want to go deeper into the subject? We have lots of resources at your disposal to help you go further.
In addition to this subject, find the White paper “What metrics should you follow to properly manage your staffing and improve your decision-making?”
Also discover our guides, templates and checklists in the Resources tab.
See you soon at Napta!
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